Privacy Policy
Hospitality Improvements, Inc. (DBA Hospitality Improvements) — Effective date: July 27, 2026
This Privacy Policy explains how Hospitality Improvements, Inc. ("HII," "we," "us," or "our") collects, uses, and shares information when you visit hiiinc.net (the "Site") or contact us about our house painting, pressure washing, and window cleaning/washing services. By using our Site or submitting a request to us, you agree to the practices described in this policy.
Information We Collect
Information you give us. When you request an estimate or contact us, we collect the information you provide, which may include your name, email address, phone number, service address, and details about the work you are requesting. Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information through cookies and similar technologies, such as your device type, browser, IP address, pages viewed, links and buttons clicked (including taps on our phone number), and how you arrived at our Site.
How We Use Your Information
We use the information we collect to respond to your requests and provide estimates and services; contact you about your project by phone, text, or email; operate, maintain, and improve our Site and services; measure and improve our marketing and advertising; and comply with legal obligations and protect our rights.
Cookies, Analytics, and Advertising
Our Site uses Google Analytics and Google Ads to understand Site traffic and measure advertising performance. These tools use cookies and similar technologies to collect information such as the pages you view and the actions you take (for example, submitting the estimate form or tapping our phone number). We use this information to measure conversions and show relevant ads.
How We Share Information
We do not sell your personal information. Service providers. We share information with third-party companies that perform services on our behalf, such as website hosting, analytics, and advertising, including Google, which provides our website analytics (Google Analytics) and advertising services (Google Ads). Advertising and Google Customer Match. To deliver relevant advertising to you and to people who resemble our customers, and to measure advertising performance, we may share your contact information — such as your email address or phone number — with Google in a hashed (encrypted) form, including through Google's Customer Match. Google uses this information to match you to Google accounts so we can show you and similar audiences relevant ads, and does not sell it. Where consent for such sharing is required by law, we obtain it. Legal and safety. We may disclose information if required by law, to enforce our agreements, or to protect the rights, property, or safety of our company, our customers, or others.
Your Choices
Marketing contact: you may ask us to stop contacting you for marketing at any time using the details below. Advertising controls: you can manage Google's use of your information at adssettings.google.com, opt out at optout.aboutads.info, and opt out of Google Analytics at tools.google.com/dlpage/gaoptout. Cookies: most browsers let you refuse or delete cookies. Access and deletion: you may request that we provide, correct, or delete your personal information by contacting us below.
Data Retention and Security
We keep personal information only as long as needed for the purposes described here or as required by law, and use reasonable safeguards to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective date above and post the updated policy on this page.
Contact Us
Hospitality Improvements, Inc., Jacksonville Beaches, Florida. Phone: (904) 619-6687. Email: james@hiiinc.net